Many of our products are either handmade or hand finished. Because of this, there may be the occasional imperfection.

We feel that these marks, blemishes, features, etc will distinguish them from mass produced items and visualise them as the artisan produced products that they are, we regard this as normal given the nature of the material the items are created from.

Our goods are quality checked before leaving the warehouse, but If any imperfection is such that it renders the item unusable we will of course look to refund or replace the item but when the area in question is very small or the aspect of concern is part and parcel of the natural makeup of the product, we would not consider it to be faulty.

Please note – gentle hand wash only in just Lukewarm water do not use detergent

Candle safety

Do not burn old candles that have been left out, these would have collected dust, oils, remnants of cleaning products and may cause a dangerous burn.

Do not burn near loose fabrics etc, place the candle on a flat surface and keep your candle away from drafts.

Never leave a burning candle unattended!